Terms and Conditions

Terms and Conditions

Welcome to RVW Baba Store. These Terms and Conditions govern your use of our website and your purchase of products through our online store.

By accessing, browsing, or purchasing from the RVW Baba Store website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About RVW Baba Store

RVW Baba Store is an online retail store offering products to customers through its website.

  • Throughout these Terms, the words "we," "us," "our," and "RVW Baba Store" refer to RVW Baba Store. The words "you," "your," and "customer" refer to any person who accesses or purchases from our website.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for any illegal or unauthorized purpose.
  • Attempt to gain unauthorized access to our website, servers, or systems.
  • Interfere with the security or operation of the website.
  • Submit false, misleading, or fraudulent information.
  • Copy, reproduce, modify, or distribute our website content without permission.
  • Use the website in a manner that may damage our business, reputation, or other users.

We reserve the right to suspend or terminate access to the website if we reasonably believe that these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate and up to date.

However:

  • Product colours may appear slightly different depending on your device or screen.
  • Product images may be for illustrative purposes where indicated.
  • Minor variations in product appearance, packaging, or specifications may occur.
  • We reserve the right to correct errors, inaccuracies, or omissions at any time.

If a product is materially different from what was advertised, your rights under applicable consumer laws and our applicable return/refund policy will apply.

4. Prices

All product prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Prices may change from time to time without prior notice. Such changes will not affect orders that have already been accepted, except where an obvious pricing error has occurred.

Any applicable taxes, shipping charges, or other fees will be displayed at checkout or otherwise communicated before order confirmation, as applicable.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order is considered accepted only when RVW Baba Store confirms the order, subject to product availability and successful payment where applicable.

We reserve the right to cancel or refuse an order in circumstances including:

  • The product is unavailable.
  • There is an obvious pricing or listing error.
  • We suspect fraudulent or unauthorized activity.
  • The delivery information provided is incomplete or incorrect.
  • Circumstances beyond our reasonable control prevent fulfillment.
  • If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund process.

6. Payment

We may offer payment methods such as:

  • UPI
  • Debit or credit cards
  • Net banking
  • Wallets
  • Cash on Delivery, where available
  • Other payment methods displayed at checkout

Payments may be processed through third-party payment service providers. RVW Baba Store does not store complete card details unless specifically permitted and required by applicable law and payment standards.

You agree to provide accurate billing and payment information.

7. Shipping and Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period displayed at checkout or communicated to you.

Delivery times may vary depending on:

  • Delivery location
  • Product availability
  • Courier or logistics provider
  • Weather or natural events
  • Public holidays
  • Government restrictions
  • Other circumstances beyond our reasonable control
  • Once an order has been handed over to the delivery partner, delays caused by the delivery partner may be outside our direct control. We will nevertheless make reasonable efforts to assist you with delivery-related issues.

Customers are responsible for providing accurate delivery details.

8. Returns, Exchanges and Refunds

Returns, exchanges, replacements, and refunds will be handled according to our Return & Refund Policy.

Products may be eligible for return or replacement only where the applicable conditions and return period are satisfied.

Depending on the product and circumstances, we may require:

  • Proof of purchase or order number.
  • Photographs or videos of damaged or incorrect products.
  • The product to be returned in its original condition.
  • Original packaging, tags, accessories, or other included items.

Certain products may be non-returnable where permitted by applicable law and where clearly disclosed on the website.

Nothing in these Terms is intended to remove or restrict any rights available to consumers under applicable law.

9. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, incomplete, or different from the product ordered, please contact us as soon as reasonably possible using the contact details provided on our website.

We may request photographs, videos, packaging information, or other details to assess the issue and provide an appropriate resolution.

Where applicable, we may offer a replacement, repair, refund, or other remedy in accordance with our policies and applicable law.

10. Cancellation

You may request cancellation of an order before it has been processed or shipped, subject to our cancellation policy.

Once an order has been shipped, cancellation may not be possible. In such cases, the applicable return process may apply.

We may cancel an order where required due to product availability, payment issues, suspected fraud, incorrect pricing, or circumstances beyond our reasonable control.

11. Intellectual Property

All content appearing on the RVW Baba Store website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Photographs
  • Graphics
  • Text
  • Website design
  • Product descriptions
  • Videos
  • Software

is owned by or licensed to RVW Baba Store unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

12. User Reviews and Content

If you submit reviews, photographs, comments, testimonials, or other content to RVW Baba Store, you confirm that:

  • The content is truthful and does not violate the rights of another person.
  • You have the necessary rights and permissions to submit the content.
  • The content does not contain unlawful, abusive, defamatory, obscene, or misleading material.

We reserve the right to remove content that violates these Terms or applicable law.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment gateways, delivery providers, social-media platforms, or other websites.

We are not responsible for the content, security, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances beyond our control.

15. Limitation of Liability

To the maximum extent permitted by applicable law, RVW Baba Store will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Please review our Privacy Policy before using our website or placing an order.

17. Fraud and Suspicious Transactions

We reserve the right to investigate transactions that appear fraudulent, unauthorized, or suspicious.

Where appropriate, we may cancel an order, restrict an account, request additional verification, or take other lawful action.

18. Changes to These Terms

RVW Baba Store may update these Terms and Conditions from time to time.

The updated version will be posted on this page with the revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

19. Governing Law and Jurisdiction

These Terms and your use of the website shall be governed by the laws of India.

Subject to applicable consumer-protection laws and other mandatory legal requirements, disputes relating to these Terms or your transactions with RVW Baba Store shall be subject to the jurisdiction of the appropriate courts at Delhi, India.

20. Consumer Rights

Nothing in these Terms is intended to limit or exclude any statutory rights or remedies available to consumers under applicable Indian law.

RVW Baba Store will comply with applicable consumer-protection and e-commerce requirements.

21. Contact Us

If you have questions about these Terms and Conditions, orders, returns, refunds, or other matters, please contact us:

RVW Baba Store

Email: rvwbaba@gmail.com
Phone: +917982175554
Address: Delhi, India

By using the RVW Baba Store website or placing an order, you acknowledge that you have read and agreed to these Terms and Conditions.